Official Documents

Privacy Policy n93 – Data Protection Malaysian Users

Your privacy is our priority. This document transparently explains how n93 collects, uses, stores, and protects your personal data as a user of our online gaming platform.

Updated: 1 January 2026
Privacy Commitment

How n93 Protects Your Privacy

We invest in the best technology and procedures to ensure your personal data is always safe and protected.

256-bit SSL Encryption

All data transmitted between your device and n93's servers is protected with industry-standard SSL 256-bit encryption. No third party can intercept or read your information in transit.

Strict Access Controls

Your personal data is accessible only to specifically authorised n93 staff with a legitimate need to do so. All access is logged and continuously monitored.

Secure Data Storage

All user data is stored on servers protected by multi-layered firewalls, intrusion detection systems and regular backups to ensure data integrity at all times.

No Data Sales

N93 has never and will never sell, rent or commercialise user personal data to any third party for advertising or marketing purposes without your explicit consent.

PDPA Compliance

The n93 privacy policy is designed to comply with the Malaysian Personal Data Protection Act (PDPA) and applicable international data protection standards to fully safeguard user rights.

User Controls

You have full control over your data. Through your account settings, you can update personal information, manage communication preferences, and request data deletion at any time.

01 Introduction & Privacy Policy Scope

Welcome to the n93 Privacy Policy. This document constitutes a binding agreement between you as the user and n93 as the operator of the online gaming platform at n93.fun. By registering an account or using any services provided by n93, you automatically agree to the terms stated in this policy.

This Privacy Policy applies to all information collected by n93 through its web platform, Android and iOS mobile apps, and any official communication channels including email, live chat, and WhatsApp. It covers how we collect data, the purposes for its use, retention periods, who may access it, and your rights as the data owner.

N93 takes our responsibilities as a data controller under Malaysia's Personal Data Protection Act 2010 (PDPA) seriously. We do not collect unnecessary data, retain data longer than required, or share your data without a legitimate and transparent reason.

If you do not agree with any part of this Privacy Policy, please discontinue use of the n93 platform and contact our support team to close your account.

02 Personal Data Collected

N93 collects user personal data through various touchpoints across the platform. The type of data collected depends on your level of interaction with our platform. The following is a comprehensive overview of data that may be collected:

Data Categories Example Information Sources of Collection
Identity Data Full name, date of birth, IC number (MyKad), gender Registration form, KYC process
Contact Data Email address, phone number, residential address Account registration, profile updates
Financial Data Bank account number, bank name, transaction history Deposit/withdrawal processing, KYC verification
Technical Data IP address, browser type, operating system, device ID Automatic system logs upon access
Usage Data Game history, total wagering amount, login frequency In-platform activity
Communication Data Support conversation records, email content Interactions with the support team

We do not collect sensitive data such as health information, political affiliations, or religious beliefs unless directly relevant and you have given explicit consent. Biometric data such as fingerprints or facial recognition is not collected by n93 at any stage.

03 Data Collection and Processing Purposes

Every piece of data collected by n93 has a clear and lawful purpose. We do not process your data for purposes not stated here without first obtaining your additional consent. The following are the primary purposes for processing user personal data:

  • Account Management: Creating, managing, and maintaining your user account, including the login process, identity verification, and account security.
  • Financial Transaction Processing: Processing deposits and fund withdrawals, verifying payment details, and managing transaction history.
  • Legal and Regulatory Compliance: Fulfilling KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations as required by law and relevant authorities.
  • Platform Improvements: Analysing aggregated usage patterns to improve the interface, performance, and user experience of the n93 platform.
  • Service Communications: Sending account-related notifications, terms updates, security information, and responses to support enquiries.
  • Marketing (with Consent): Sending promotional information, bonus offers, and platform updates to users who have consented to receive such communications.
  • Fraud Detection: Detecting and preventing fraudulent activity, multi-account use, and platform abuse through user activity data analysis.
  • Responsible Gaming: Monitoring gaming patterns to identify users who may need responsible gaming support.

You may withdraw consent for marketing communications at any time via your account settings or by contacting the n93 support team at no cost.

04 Data Storage and Security Measures

N93 stores user personal data on servers equipped with multiple layers of physical and digital security. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption, both of which are industry standards for data protection.

Data Retention Period:

  • Active account data is retained for the duration of the active account period plus a minimum of 5 years after account closure to meet regulatory requirements.
  • Financial transaction records are retained for a minimum of 7 years in accordance with financial reporting and anti-money laundering legal requirements.
  • Technical logs and session data are retained for 90 days before being automatically deleted.
  • Support communication records are retained for 2 years from the date of the last interaction.

Upon expiry of the retention period, data is securely deleted or anonymised using procedures that ensure it cannot be recovered. n93 conducts regular security audits and penetration testing to keep our data protection systems current and effective.

All n93 staff with access to user data undergo data protection training and are bound by strict confidentiality agreements.

05 Third-Party Data Sharing and Disclosure

N93 does not sell, rent or disclose user personal data to third parties for commercial purposes. However, there are specific situations where data sharing is necessary to enable the platform to operate effectively or to fulfil legal obligations:

  • Payment Service Providers: Required transaction information is shared with payment providers such as DuitNow, FPX, TnG eWallet, Boost, and GrabPay solely to process your transactions.
  • Game Providers: Limited game session data is shared with game software providers to enable games to function correctly.
  • KYC Service Providers: Identity information is shared with trusted third-party identity verification services for KYC compliance purposes only.
  • Relevant Authorities: n93 will disclose user data to law enforcement agencies, regulatory bodies or courts where required by law or a valid court order.
  • Analytics Services: Anonymised and aggregated usage data may be shared with analytics services for platform improvement purposes without revealing individual identities.

All third parties that receive n93 user data are subject to strict data processing agreements and must comply with data protection standards equal to or higher than those set by n93. We do not permit third parties to use n93 user data for any purpose beyond what has been agreed upon.

06 Cookies and Tracking Technologies

The n93 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and collect analytics data that helps us improve our services. The types of cookies used are as follows:

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with the platform to help us identify areas for improvement.
  • Functional Cookies: Saving user preferences such as language, display settings, and login information to facilitate repeat access.
  • Analytics Cookies: Used to understand aggregated usage patterns. This data helps us make data-driven decisions for platform improvement.

You can control and manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the n93 platform. For more information on managing cookies across different browsers, please refer to your browser's help documentation.

07 User Rights Regarding Personal Data

As an n93 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by n93:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data without undue delay.

Right to Erasure

You may request deletion of your personal data subject to applicable legal retention requirements.

Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time, free of charge.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another operator.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your personal data while a dispute is being resolved.

To exercise any of the above rights, please contact the n93 data protection team via our support email. We will process your request within 30 days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by up to 60 days with notice to you.

08 Children's Data Protection

The n93 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Our registration process includes age verification via KYC to ensure compliance with this age requirement.

If you believe we may have inadvertently collected personal data from someone under the age of 18, please contact us immediately. We will take prompt action to investigate and, if necessary, delete the relevant data from our systems without delay.

Parents and guardians are advised to monitor their children's internet usage and ensure they do not access gaming platforms that require adult users.

09 Changes to This Privacy Policy

N93 reserves the right to update or amend this Privacy Policy from time to time in line with operational changes, legal requirements or industry best practices. Any material changes will be communicated to users via:

  • In-platform or n93 mobile app notifications at least 14 days before changes take effect.
  • Email sent to the address registered on the user's account.
  • Notices prominently displayed on the homepage of n93.fun.

The "Updated" date shown at the top of this document reflects the date the last amendment was made. Your continued use of the n93 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of the latest terms.

10 Contact Us About Privacy

If you have any questions, concerns or complaints regarding how n93 handles your personal data, or to exercise your rights as outlined in this policy, please contact our data protection team:

Live Chat

Available 24 hours a day, 7 days a week via the n93 platform

Response Time

Privacy enquiries are responded to within 3–5 business days

We are committed to providing accurate, professional, and meaningful responses to every privacy-related enquiry. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications.

This Privacy Policy is effective from 1 January 2026. All previous versions are no longer applicable after this date.

Join n93 With Confidence

Your Data is Secure. Keep Your Game Fun.

Now that you understand how n93 protects your privacy, there's nothing holding you back. Register your account today and enjoy a safe, fair, and trusted online gaming experience alongside more than 500,000 Malaysian players.

A safe & trusted platform. For users aged 18 and above only. Please play responsibly.

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