Terms and Conditions Use of the n93 Platform Malaysia

01 Acceptance of Terms and Conditions

Welcome to n93, an online gaming platform operated under the domain n93.fun. By accessing, registering, or using any part of the n93 platform — including the website, mobile app, Game Lobby, and all related services — you fully and unconditionally agree to be bound by the Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you as the user and n93 as the platform operator. If you do not agree with any part of these terms, please discontinue use of our platform immediately. Continued use of the n93 platform after the effective date of these terms or any subsequent amendments constitutes your acceptance of those terms.

02 Eligibility to Register and Use the Platform

To be eligible to register and use the n93 platform, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• Aged 18 years of age and above at the date of registration. n93 performs age verification through the KYC process and reserves the right to request identity verification documents at any time.
• Registering as a private individual, not on behalf of a company, organisation, or any corporate entity.
• Is not on any list of individuals prohibited from using online gambling platforms under applicable laws or regulations.
• Providing accurate, complete, and up-to-date personal information during registration and profile updates.
• Has never had an account previously closed on the n93 platform due to a terms violation.

N93 reserves the right to decline registration applications or close existing accounts at any time if there is evidence that eligibility requirements have not been met, without obligation to provide a reason. In cases where an account is closed on eligibility grounds, any valid remaining balance will be returned to the account holder upon completion of the investigation.

03 Account Registration and User Responsibilities

The account registration process at n93 is designed to ensure platform security and integrity. By registering, you agree to:

• Providing your full name, date of birth, email address, and a valid, accurate phone number.
• Creating a strong password and not sharing it with anyone, including n93 staff. The n93 support team will never ask for your password at any time.
• Ensuring only one account is registered in your name. Multiple account registrations are a serious violation and may result in the closure of all associated accounts and forfeiture of all funds within them.
• Updating your profile information should there be any changes to your address, phone number, or other relevant details.

You are fully responsible for all activities that occur on your account. If you suspect your account has been accessed without authorisation, please contact the n93 support team immediately via live chat or WhatsApp, available 24/7.

An identity verification (KYC) process may be required before your first withdrawal or when account activity necessitates further verification. Documents that may be requested include a copy of your national identity card (MyKad), bank statement, or other supporting documents. Failure to complete the KYC process within the stipulated timeframe may result in temporary suspension of withdrawal functionality.

04 Deposits, Withdrawals and Financial Transactions

N93 supports a wide range of local Malaysia payment methods to facilitate deposit and withdrawal transactions. Supported methods include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfers to major Malaysian banks.

Deposit Requirements:

• Minimum and maximum deposit limits are set according to the selected payment method and are subject to change from time to time.
• All deposits must originate from a bank account or digital wallet registered in the same user's name. Third-party deposits are not accepted.
• N93 does not charge any processing fees for deposits; however, fees imposed by payment providers are beyond n93's control.

Withdrawal Requirements:

• Withdrawals may only be made to a verified bank account or digital wallet registered in the same user's name.
• Withdrawal requests that meet all requirements will be processed within the stipulated timeframe according to the chosen payment method.
• N93 reserves the right to request additional verification for withdrawal requests that exceed certain limits as a security measure.
• Withdrawals will not be processed if there are outstanding bonus wagering requirements, or if the account is currently under investigation.

Any attempt to make deposits or withdrawals using another person's account, a credit or debit card in another person's name, or through unauthorised methods constitutes a serious breach of these terms.

05 Game Rules and Platform Usage

All games available in the n93 lobby — including slots, live casino, fish shooting, bingo, esports, and sports betting — have specific rules set by their respective game providers. Users are responsible for understanding the rules of each game before playing.

• Game outcomes are determined by Random Number Generator (RNG) that are certified and have undergone independent auditing to ensure fairness.
• Any technical disruption during gameplay caused by a provider-side issue will be resolved in accordance with the relevant provider's policy.
• The use of automation software (bots), third-party tools, or any method to gain an unfair advantage is strictly prohibited.
• Collusion between players in multiplayer games such as poker is a serious violation.
• Wagers placed during an unstable internet connection are at the user's own risk. n93 will endeavour to resolve such cases fairly but does not guarantee a refund in all situations.

All game and transaction records are stored within the n93 system and serve as conclusive evidence in any dispute. Should a dispute arise, users may contact the n93 support team, who will investigate and provide a resolution within a reasonable timeframe.

06 Bonuses, Promotions and Wagering Requirements

N93 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, rebates, and seasonal promotions. All bonuses are subject to the following terms and conditions:

• Each bonus has its own wagering requirement which vary and must be fulfilled before any associated wins can be withdrawn.
• Bonuses may only be claimed once per offer unless otherwise stated in the relevant promotion terms.
• Accounts registered using false information or multiple registrations made to claim bonuses will be automatically terminated, and all associated bonuses and wins will be forfeited.
• Some games may not qualify or may only partially contribute towards wagering requirement calculations. The list of eligible games is stated in each promotion's terms.
• N93 reserves the right to cancel or modify any promotion at any time without prior notice in the event of misuse or circumstances that require it.

07 User Responsibilities and Permitted Use

As a user of the n93 platform, you agree to use this platform solely for lawful personal entertainment purposes in a responsible manner. You agree not to:

• Using the platform for any illegal activities, including money laundering or financing prohibited activities.
• Attempting to access another user's account or n93's internal systems without authorisation.
• Distributing unlawful, obscene, threatening, or harassing content through the n93 platform.
• Using a false identity or impersonating another individual while using the platform.
• Performing any action that may compromise the integrity, security, or functionality of the n93 platform.

N93 is fully committed to responsible gaming practices. We encourage all users to set deposit limits, loss limits, and session time limits via account settings. If you feel that gaming is beginning to have a negative impact on your life, please use the temporary break or self-exclusion features available on the platform, or contact our support team for assistance.

08 Account Restrictions, Suspension, and Closure

N93 reserves the right at any time to temporarily suspend, restrict access to, or permanently close any user account where there is reasonable cause, including but not limited to:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete the KYC verification within the stipulated timeframe.
• Multiple account registrations or bonus abuse.
• Requests from relevant legal authorities.

In the event of account closure due to a terms violation, n93 reserves the right to forfeit all fund balances, bonuses, and wins in that account. For closures due to other reasons not involving a violation, valid fund balances will be returned upon completion of the investigation.

Users also have the right to close their own account at any time by contacting the n93 support team. Account closure requests will be processed within the stipulated timeframe once all pending transactions have been settled.

09 Privacy and Personal Data Protection

N93 takes the protection of all users' personal data seriously. The collection, processing, and storage of your personal data is carried out in accordance with Privacy Policy n93, which forms part of this agreement.

By accepting these Terms and Conditions, you consent to the collection and processing of your personal data by n93 for the following purposes:

• Managing and administering your account.
• Processing financial transactions and verifying user identity.
• Compliance with applicable legal and regulatory requirements.
• Improving platform services and user experience.
• Account-related communications, promotions, and platform updates.

N93 will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law or to fulfil contractual obligations with service providers involved in the operation of the platform.

10 Amendments to Terms and Conditions

N93 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational requirements, legal changes, or platform improvements. Any material amendments will be communicated to users via:

• In-platform notifications or via the n93 mobile app.
• Email to the address registered in the user's account.
• Notices prominently displayed on the platform's homepage.

The effective date of any amendment will be clearly stated in the relevant notice. Continued use of the n93 platform after the effective date of such amendments constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before the effective date.

11 n93 Limitation of Liability

To the extent permitted by applicable law, n93 shall not be liable for any indirect, consequential, special, or punitive losses arising from use of the platform, including financial losses from gaming, technical service disruptions, or third-party actions beyond n93's control.

N93 makes every effort to ensure the platform operates smoothly and securely; however, we cannot guarantee that the platform will be entirely free from disruptions, errors, or security threats at all times. Users acknowledge that use of the platform is at their own risk within the extent permitted by law.

12 Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the n93 platform. Any disputes arising from the use of the platform will be resolved through the following process:

• First Level: Contact the n93 support team via live chat or email. Most issues are resolved within 24–48 hours.
• Second Level: If an issue cannot be resolved at the support level, the dispute will be escalated to n93 management for further review.
• Third Level: For disputes that cannot be resolved internally, parties may opt for resolution through mutually agreed independent arbitration.

By using the n93 platform, you agree that any claim or legal action related to the use of the platform must be filed within one (1) year from the date of the incident giving rise to such claim.

These Terms and Conditions are effective from 1 January 2026. Previous versions are no longer applicable after this date.